Gertrudis, also simply known as Grannie is a major character in Pet Story. She serves as the hidden tritagonist of the Normal Ending.
Protective, Nice Friendly
Wears glasses, and a blue shirt with a small white colored part around the neck, and wears purple pants
She is first seen at the Pet Shelter ready to adopt pets. When she walks up to Susie, she is ready to adopt many pets, taking all in the shelter excluding Chihuahua, Oreo, and Slicer (much to his dismay). They then hop onto the back of her truck ready to go to her house. Once they arrive, they explore the place until nighttime. Once she goes to bed, Roaches start raiding her house causing the pets to take control of them and kills them all. Suddenly, all of this commotion has woken Grannie up, so she tries to check on the pets. The pets then pretend to sleep thus making Grannie think that she had a bad dream. Grannie is not seen for the rest of the story until the ending, where she realizes that her pets are missing and thus goes on a hunt to find all of them, and finally finds them inside the Deadly Shelter. She confronts the Animal Control guards to hand back her pets which they do ultimitally. Because of the guards' cruel actions as to willingly torture her pets, she calls the Police having them arrested for the crimes.
In the Christmas ending though, she only serves a minor role of that said ending. When she loads up the pets in the bed of the truck, she thinks about going to pick up some groceries from the supermarket. Once arrived at there, she notices that the market is on a low stock, and goes inside to pick out some groceries while she has her newly adopted pets pick out everything else. Afterwards she is not seen for the rest of the route until the ending, where at her house, she is glad about the pets being safe and saving Christmas on top of that.